Privacy Policy

Effective Date: June 15, 2025

At Muhibb, we value your privacy. This policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Muhibb is operated by Many Bytes Innovations, located at Teststreet 1, Netherlands. For privacy-related inquiries, contact us at hello@muhibb.com.

2. What Data We Collect

We collect the following data:

• Identity Data: Name, email address, gender, date of birth
• Profile Data: Photos, languages, interests, religious practices (required), halal preferences, smoking/drinking habits, children status, about, location
• Device Data: IP address, device type, app usage behavior

Religious practices are mandatory and considered sensitive data under GDPR. By signing up, you give explicit consent to process this information.

3. How We Use Your Data

• Create and manage your account
• Personalize match suggestions
• Moderate content and enforce our rules
• Provide customer support
• Improve the app and analyze trends
• Comply with legal obligations

4. Legal Basis for Processing

• Explicit Consent: For processing sensitive data like religion and lifestyle
• Contractual Necessity: For providing the core matching and app features
• Legitimate Interest: For app safety, moderation, and improvement
• Legal Obligation: For responding to lawful requests

5. Sharing Your Data

We may share your data with:

• Service providers (hosting, analytics, support)
• App stores (for payments and subscriptions)
• Authorities if legally required

All third parties are required to handle your data in accordance with applicable privacy laws and only process it for specified purposes.

6. International Transfers

Your data may be processed outside of the EU. When this happens, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected under GDPR.

7. Data Retention

We retain your data as long as your account is active. Once your account is deleted, most data is erased within 30 days. Certain data may be kept for up to 12 months where required for legal, security, or operational purposes. After that, it is securely deleted.

8. Your Rights

You can request to:

• Access your personal data
• Correct inaccuracies
• Delete your data
• Withdraw consent (note: withdrawing consent for religious info disables your account)
• Restrict or object to processing
• Receive your data in a portable format (data portability)
• File a complaint with your national data protection authority

9. Security Measures

We use industry-standard security practices including SSL/TLS encryption, secure servers, and strict access controls. Users are also responsible for safeguarding their login credentials.

10. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and improving user experience. You can manage cookie settings in your device or browser preferences.

11. Social Media Integration

If you choose to log in using a social media platform, we only access the necessary data (e.g., name, email) to set up your profile. We do not post on your behalf or access your social media activity.

12. Children’s Privacy

Muhibb is strictly for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If such data is discovered, it will be deleted immediately.

13. Changes to This Policy

We may update this Privacy Policy. Significant changes will be announced in the app or via email. Your continued use of the app after such changes means you agree to the updated terms.

14. Contact

If you have questions, requests, or concerns about your data, please contact us at: hello@muhibb.com